Your Tech's a Mess.

Let's fix it, and give you your time back.

You didn't sign up for this.

You didn’t start your business to manage Microsoft 365 and Google Workspace, reset passwords or chase phishing emails.

But here you are:
  • Trying to figure out why a calendar isn’t syncing
  • Wondering if you have enough cyber protection
  • Ducking out last minute to buy a laptop for the new starter tomorrow

 

You’ve done your best (honestly, probably better than most).

But this isn’t your job. It’s ours.

What you get with BizGuard...

We built this for small & family businesses – simple pricing, strong protection, no BS.

Microsoft 365 & Google Workspace Managed Right.
Our experts will professionally manage your Microsoft 365 or Google Workspace so you don't have to. That includes making changes, adding and removing users, ensuring it's secure and right-sizing your licensing to minimise cost.
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Stop worrying about Phishing, Hacking and Breaches.
With 24x7 monitoring of your Microsoft or Google we'll pick up suspicious off-shore sign-ins, unexpected use of VPNs and a whole lot more. Meanwhile, our Endpoint Protection detects next-generation AI powered malware and turns your web browser into a phishing resistant powerhouse.
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Lost a folder? Don't lose sleep.
Microsoft and Google do a great job of storing your data, but don't actually back it up. We've got you covered, with automatic daily backups of everything that matters.
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Empower your team with knowledge to protect your business.
Security Awareness Training ensures you are always up-to-date on the latest digital threats to your business - both external and internal. Empower your team with the knowledge they need to operate safely.
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We'll tell you if you need to worry.
You'll sleep easier knowing we've got your back.

Each month you'll receive three plain-English reports covering your Cybersecurity, Backups and Risks ensuring you always have your finger on the pulse of your tech. If anything else comes up we'll let you know.
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Skilled Tech Support and IT Advice, when you need it.
Usually you just Google the answers to your IT problems - but that doesn't always make sense. Your time is too valuable to be doing tech support, and your business is too valuable to figure it out as you go. Let us handle it for you.
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Real Businesses, Real Results

Meet Sarah. She was doing her own IT.

Sarah & Paul Nocom are the husband and wife team behind PS Unlocked. They are Queensland-based Virtual Assistants who together have over 20 years combined experience in sales and admin support, lead generation, client retention, recruitment and CRM/database management.

After struggling along doing their own IT they finally realised they had to make a change or risk limiting their growth.

Enter BizGuard. We got them protected with our IT Assurance plan, and also sorted out a few other niggling IT issues they hadn’t been able to fix themselves.

PS Unlocked Google Review: Since the first time we had met Martin, he was always very professional and always willing to help no matter what the situation. We engaged his services for our own business not only because of how knowledgeable Martin was about his craft but his ability to simplify tech jargon to average people like us. We would definitely highly recommend Martin and the team at BizGuard for all your cyber security and IT support services. We completely trust Martin's management of all our IT requirements!
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How does it work? - Pick your plan.

Essentials

Our Essentials plan includes the core things every business needs. We focus primarily on managing, backing up and protecting your digital crown jewels: Your Microsoft 365 or Google Workspace.

Essentials is designed  for businesses that do not work with sensitive data and have simple IT wants and needs.

Standard

Our Standard plan builds on Essentials by extending cybersecurity coverage to the desktop. With Standard your Windows and Mac computers are also monitored 24x7 for threats.

Standard is ideal for businesses that handle sensitive client data including Finance, Lawyers, Brokers, Advisors, NDIS, etc. 

Spoiler: you're already spending more than this trying to do it all yourself.

Essentials

No Contract - Cancel Anytime
A$ POA
Limited Availability
Microsoft & Google Managed  
Sure, when it comes to Microsoft 365 and Google Workspace adding and removing users is pretty simple these days. But navigating complex admin portals to set up your own shared storage, troubleshooting email delivery and tuning your security settings is not time well spent. Let our experts take care of all that while you focus on your business.
Basic Technology Advice  
Sometimes you just want to ask a quick question without being worried about the bill. We're always happy to provide basic tech advice and guidance as part of your plan.
Security Baseline  
Microsoft and Google have incredibly powerful security capabilities, but many of them are either turned off or require configuration by default. We know all the tricks to secure your environment, and for Microsoft 365 we also leverage automation to ensure everything stays configured the way it's supposed to be.
Security Journey  
Security isn't just about installing a bunch of tools, it's a path that we walk together. On-boarding is just the beginning. From there we constantly monitor, tune and hone your security posture, offering advice and helping you be as secure as possible.
Cloud Backup  
We back up your cloud emails and documents daily, because Microsoft and Google don't do that for you. For Microsoft 365 that includes Exchange, SharePoint, OneDrive and Teams. And for Google Workspace that includes Gmail, Google Drive and Shared Drives. Each user includes 50GB pooled backup storage.
Identity Threat Detection  
Your Microsoft / Google tenancy is monitored 24x7x365 by our Security Operations Centre (SOC) for indicators of compromised mailboxes or hackers gaining access. In the event a breach is confirmed, the SOC rapidly blocks access to your account kicking out the attacker and sends us a priority notification so that our team can investigate and remediate.
Cloud App Security  
We put you back in control of your business data. Our engineers review all attempts by your team, to grant 3rd party apps and cloud services access to your business data and seek your approval before proceeding.
Traitorware Protection (Microsoft Only)  
Traitorware is a type of cloud app that has a legitimate purpose but is often used by hackers. Our system constantly scans your Microsoft 365 for traitorware that may be exposing your data. (Google support coming soon)
DNS Filtering  
Our security software keeps an eye on what sites and servers your devices are trying to connect to. If it detects connections to known malicious addresses, they are immediately blocked keeping you safe.
Web Filtering & Adware Blocking  
Our security software blocks access to questionable sites, while also protecting against ads that contain malicious scripts (known as malvertising).
Credential Protection  
Our security software makes your web browser phishing resistant, by making it more difficult for fake login pages to trick your users.
Security Awareness Training  
Most Security Awareness Training sucks. We all know it. That's why our interactive training program uses humour and Simpsons-style animation from an Emmy Award-winning studio to breathe life back into security education with new episodes released every month.
Phishing Defense Coach  
Optionally, we'll send your users a fake phishing email every month to see if they click on it. While most providers use this only to measure the effectiveness of their training, we integrate learning into the experience. Clicking the link launches a tailored training experience that meets the user where they're at and explains how they could have better noticed the email was not legitimate.
Reputation & Impersonation Protection  
DKIM and DMARC are powerful tools for limiting the ability of hackers & scammers to impersonate your brand, but most organisations don't set them up properly. We not only configure these, but also provide on-going monitoring to ensure everything runs smoothly.
Password Security  
Our system can detect when insecure or breached passwords are used on websites by your team - results are included in your monthly reports.
Monthly Reports  
Never operate in the dark again - each month you'll automatically receive reports that show how effectively your security, backups and cyber risks are being managed.
Standard Terms & Conditions Apply

Standard

No Contract - Cancel Anytime
A$ 55
/User/Month
Everything in Essentials, plus...
Technical Assistance  
Email our team quick questions, get quick answers. Sometimes you don't need proper tech support, you just want to know how to clear that error message. If we can resolve it in one or two emails, we'll cover it and you won't get billed hourly rate.
Strategic Technology Advice  
Planning for growth? Or just want to ensure proper alignment of your tech and business? We'll happily spend some extra time with you to ensure you're getting the most out of your IT investment.
Shadow AI Protection  
We ensure Microsoft Copilot can only be used with Commercial Data Protection, keeping user chats and data private within your Microsoft account, and that your data is not used to train the underlying model. We can also restrict ChatGPT forcing users to be signed in and have data sharing disabled before use.
Endpoint Protection (MDR)  
Managed Detection and Response (MDR) for Endpoint ensures your computers and laptops are protected against next generation AI-powered threats, backed by 24x7x365 monitoring from our Security Operations Centre (SOC). This includes process monitoring and behavioural detection of 0day (previously unknown) attacks. In the event malicious activity is detected, the SOC rapidly isolates the device (blocks all network connectivity except to the SOC) and commences automatic remediation to try and kick the baddies out. They also alert us so that we can assist or complete the process as required.
Enhanced Phishing & Token Protection  
Building on our Essentials protection, with Standard our endpoint protection employs advanced techniques to attempt detection and prevention of phishing and token theft attacks.
Ransomware Protection  
Ransomware Canaries are deployed on each computer to provide early detection of ransomware (aka cryptolockers) even if they bypass all other detection mechanisms.
Proactive Threat Hunting  
Our Security Operations Centre actively searches for threats by correlating trends across a global network of millions of protected computers. Once discovered, remediations for novel threats are rapidly deployed.
Adv. Policy Management (Microsoft Only)  
We'll manage your existing Conditional Access Policies, Defender for Endpoint, DLP and Intune in alignment with industry best practices. For a fee, we'll also design and implement new policies if required.
Mobile Device Management  
MDM is a powerful toolset that can be used to manage company Apple and Android devices in the office and in the field. The Standard Plan includes managing MDM through Microsoft Intune, or BizGuard's MDM platform (licensing not included).
Enhanced User Risk Reports  
Cyber risk reports now include per-user granularity to identify individuals who need the most support to help protect the business.
Standard Terms & Conditions Apply
Best Value

Telecommunications

Phones, Internet and mobiles for your business
Teams Calling (aka Teams Direct Routing)  
Did you know Microsoft Teams can be turned into a fully-functional phone solution? And it's actually pretty good!
VoIP Phones  
Sometimes you just need a phone that rings when someone calls it. Even if you have simple wants and needs (e.g. cafe) we can provide a sensible solution.
1300 / 1800 Numbers  
Just want your phone number to ring your mobile? Or have more complex geo-routing requirements? We can help with all of that.
Headsets & Handsets  
We can source most brands of headset and handset at competitive prices.
NBN Internet  
We provide both residential and business Internet services to suit a variety of needs.
Mobile Phones  
Sick of dealing with your mobile phone provider? We offer a range of unlimited calling plans including a variety of banked and pooled data options.
Only available to clients on an IT Assurance plan.
Additional Terms & Conditions Apply

Other Extras

All your other IT needs covered
Tech Support  
When things go wrong, we're here to help. We bill in 15min increments for your convenience and can assist both remotely or on-site.
Microsoft & Google Licensing  
For your convenience, we can supply both Microsoft 365 and Google Workspace licensing at the same rates you pay directly.
Business Password Managers  
Need to implement a password manager, but not sure where to start? We've got you covered.
New Hardware  
We can source hardware from most major vendors at competitive prices, including Lenovo, Dell, HP and Microsoft laptops and computers, plus just about any accessory you can imagine.
Refurbished Devices  
Sometimes buying new just doesn't make sense. That's why we also sell A-Grade refurbished computers and laptops.
Device Preconfiguration  
Level up your employee on-boarding experience. When you order a preconfigured computer or laptop from us, it arrives at your door ready to use.
Networks & Wi-Fi  
If you have an office, you have a network. And without that, your team isn't getting much done. From wireless site surveys to full deployments, we've got you covered.
Hardware Disposal  
We offer disposal services for computers, laptops and network equipment, including assured data destruction if required.
Secure Web Hosting  
Whether you care about the safety of your website, or just need someone to host it, we have several secure web hosting packages to cater to your needs.
Apple Business Manager  
If you have Apple devices in your business, we'll help you set up and manage ABM to minimise the risk of devices going missing.
Mobile Device Management (MDM)  
Whether you want to use Microsoft Intune or our platform-independent MDM solution, we help to ensure your business assets are adequately secured and protected.
and more...
Only available to clients on an IT Assurance plan.
Standard Terms & Conditions Apply

The Fine Print
Prices exclude GST and are per licensed Microsoft 365 or Google Workspace user per month, where that user corresponds to a real person. Special pricing available for licensed users where that isn’t the case. Both plans include 50GB of pooled backup storage per user – extra storage charged as excess. Standard per user cost includes 1 endpoint, extra endpoints can be covered for an additional fee, servers cost extra. MDM licensing sold separately. Out of scope tech support is billed at $37.50 ex GST per 15min. Setup fees apply. Standard Terms & Conditions apply to all services. Additional Terms & Conditions apply to telecommunications services.

How does on-boarding work?

1

Kick-Off

The on-boarding process kicks off with the completion of our New Customer Form. We then provide you simple step-by-step instructions on how to provide us access to your Microsoft 365 or Google Workspace. If you find that a bit challenging, we can also just hop on a call and quickly do it together.

2

Baseline Applied

We secure your environment by applying our best-practices Security Baseline.

3

Security Services Live

We deploy our various security services to your Microsoft / Google to ensure that you are protected. This includes commencing daily backups of your cloud data and establishing 24x7 cybersecurity monitoring.

4

Devices and People Secured

We work with you to get our security software installed on your Windows and Mac computers. We'll also start to roll out Security Awareness Training for you and your team.

5

Enjoy Safe, Supported IT

Sit back, relax, and feel the peace of mind that comes from knowing no matter what tech challenges come up, we've got your back.

Would you like to be this happy too?

Something else on your mind?

We already have Multi-Factor / 2-Step Authentication - isn't your service overkill?
The fact you feel that way is actually our fault (sorry!)

For a solid decade us IT folk were telling you that as long as you enable MFA / 2SA and just pop in that code from your phone, then you are safe.

And for a while, that was actually true. But then hacker tradecraft and techniques evolved.

With modern phishing technology, it's relatively trivial for an attacker to bypass this protection and get into your account anyway.

Bolstering your defenses against this is just one of the many benefits we offer.

I think my business is too small for you
Bluntly, no it's not.

How do we know that? We exclusively focus on businesses with less than 20 people, but the majority of our clients are actually smaller than that.

Our average client size is 5-10 people, and quite a few are just one person working alone in their business. The smaller you are, the higher the chance you are already doing everything!

Regardless of size, you should be spending your time growing and doing business, not tinkering with your own tech and cybersecurity.

What if we don't have Microsoft 365 or Google Workspace?
Why not?

Genuine question. Some small businesses actually don't need the extra capabilities and security that these platforms bring.

But in our experience, many also have just never experienced what it's like to have email, calendar and file sharing that "just work" across all their devices.

Reach out for a chat anyway and we can talk about the pros, the cons and the costs to help you decide if moving to Microsoft 365 or Google Workspace makes sense for your business.

Can you migrate our business to Microsoft 365 or Google Workspace?
Absolutely.

Whether you are currently on Microsoft, Google, POP3/IMAP hosted email or just using a free Gmail account, we can transition you to either the Microsoft or Google platform.

BizGuard provides a turnkey migration service. Depending on what you have now, this can include migration of all your emails, calendars, contacts, and files.

The benefits of doing this will depend on your individual situation, but please reach out and we'd be happy to discuss whether this is the right choice for your business.

Spoiler: sometimes, it isn't.

Isn't all this cybersecurity stuff blown out of proportion?
Yes, but actually no.

For sure there is a lot of noise in the market generated by security vendors who want you to buy their product. And it seems like every other week there is another major data breach (oh hi there Optus, Medibank, TicketMaster, MediSecure and all the rest!)

It's easy to just unplug from all the noise and do nothing. But in the pit of your stomach, you know you need to do something.

You just don't know what.

Our service comes bundled with all the core Cybersecurity protection your business needs. No worries, no fuss. We take care of everything.

And for the few decisions you do need to make, we take the time to explain and guide you so that you can make a fully informed decision.

Does this make you hack-proof? No. That's impossible. But it does mean you'll be more secure than almost every other small business.

You mentioned backup - don't Microsoft & Google already back up our data?
They actually don't.

Microsoft and Google both protect your data against loss due to their own mistakes - for example, your files are stored on multiple servers in their data centres so that if a server fails or a drive becomes corrupt, your files are OK.

But if you delete a file or folder, it is gone. In most cases it will go to the recycle bin for 30 days first.

If you accidentally delete a folder and then a few months later you need it back, you are out of luck.

Not to mention, certain types of data deletions are instantaneous and bypass the recycle bin entirely.

We include a backup service with all of our IT Assurance plans, to ensure your business data is safe.

Read more about it here.

What if something breaks? Do you do tech support?
Yep!

We are a full-service IT business, and that includes tech support. We only bill for the time we spend in 15min increments.

I'm not near Ipswich and I'd prefer to work with someone local
That's totally fair.

For some, locality is a key deciding factor and we aren't going to try to argue that point.

What we will say though, is that most of our clients are not within driving distance for us. In fact, a good chunk of those 5-star reviews you see above, are from clients we have never met in person.

And that's because there's very few issues that can't be fixed remotely these days.

So why not reach out for a chat anyway to see if we click?

Ready to hand off your IT headaches?

(If you prefer not to book a meeting, you can also send us a message using the chat icon, call or SMS us on 0483 904 400 or reach out via our contact form)


(If you prefer not to book a meeting, you can also send us a message using the chat icon, call or SMS us on 0483 904 400 or reach out via our contact form)

BizGuard's Awards & Certifications: GSCC Business Awards 2025 - Media & IT (Winner), GSCC Business Awards 2025 - Outstanding Small Business (Finalist), Small Business Champion Awards - IT (Finalist), SMB1001 CyberCert Gold Level 3 Cybersecurity Certified

Contact

enquiries@bizguard.com.au

12/126 Brisbane Street
Level 1 - Enter via Ellenborough St.
Ipswich QLD 4305

© 2026 BizGuard Pty Ltd | ACN 674 969 521

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Upcoming Workshop:
Your Biggest Cyber Threat Is On Your Payroll...
Santa

🎉 Happy Holidays! 🎉

2024 has been one helluva wild ride, so here at BizGuard we’re going to try to have a quiet one (stop laughing!)

We’re still around for emergencies as always, and security services will continue to function 24×7.
However, for all non-urgent matters, you may experience delays in response from Friday 20th December until Monday 6th January.

We have some big stuff planned for 2025, so here’s to a peaceful festive season, and we’ll catch you on the flip-side.

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